Sunshine Hospital
Welcome to Sunshine Hospital. By accessing our services, website, or facilities, you agree to the following Terms and Conditions. Please read them carefully.
1. General
- Sunshine Hospital provides medical, surgical, and diagnostic services in accordance with applicable laws and medical ethics.
- All patients and visitors are expected to follow hospital rules, safety guidelines, and staff instructions.
2. Appointments & Consultations
- Patients are encouraged to book appointments in advance.
- Appointment times may be subject to change due to medical emergencies or doctor availability.
- Consultation fees once paid are non-refundable (please refer to our Refund & Cancellation Policy for details).
3. Admission & Treatment
- Admission is based on the recommendation of the treating doctor and availability of beds.
- Patients must provide accurate personal, medical, and insurance details. The hospital is not responsible for any consequences arising from false or incomplete information.
- Treatment plans, procedures, and associated risks will be explained to the patient/attendant, and written consent will be taken before proceeding.
4. Payments & Billing
- All charges for consultations, procedures, investigations, and hospital services must be paid as per hospital billing policies.
- Advance deposits are required at the time of admission or booking for surgery.
- Final settlement must be made before discharge unless otherwise approved.
5. Insurance & Third-Party Payments
- Patients using insurance or third-party payment facilities must provide valid documents and approvals.
- The hospital is not responsible for delays or denials by insurance companies. Any uncovered expenses must be borne by the patient.
6. Patient Responsibilities
- Patients and attendants must treat hospital staff, doctors, and other patients with respect.
- Smoking, alcohol, drugs, and disruptive behavior are strictly prohibited within the hospital premises.
- Hospital property should not be damaged; any damage caused will be chargeable.
7. Confidentiality & Privacy
- Sunshine Hospital respects patient confidentiality and will not disclose medical information without consent, except as required by law.
- Patients are advised to maintain the confidentiality of their medical records and reports.
8. Limitation of Liability
- While Sunshine Hospital strives to provide the best possible care, outcomes may vary depending on individual health conditions.
- The hospital will not be liable for unforeseen complications, natural disease progression, or circumstances beyond reasonable control.
9. Use of Website & Online Services
- Information provided on the hospital website is for general awareness and does not replace professional medical advice.
- Sunshine Hospital is not responsible for any misuse of online booking, payment errors, or third-party service interruptions.
10. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will fall under the jurisdiction of Lakhimpur kheri Courts.